
London Bridge
The Shard
306 The Shard Retail Arcade,London Bridge Street,
London SE1 9BZ
- Monday–Thursday
- 7am–7pm
- Friday
- 9am–6pm
- Saturday
- 10:30am–4:30pm
- Sunday
- Closed
A short walk from London Bridge station, in The Shard Retail Arcade.
Independent watch care · Since 2015
Two branches. Care that fits your day. Visit Ross Watch Repairs at London Bridge or Canary Wharf for battery replacement, servicing and repairs, from everyday watches to treasured timepieces.
London Bridge · Canary Wharf · UK postal repairs


Two London branches
Walk in at The Shard, London Bridge, or Cabot Place, Canary Wharf. No appointment is needed for an assessment, and we confirm the price and expected turnaround before you decide.

London Bridge
A short walk from London Bridge station, in The Shard Retail Arcade.

Canary Wharf
Inside Cabot Place Shopping Centre, with access from Canary Wharf’s transport links.
Watch care, made clear
From a stopped quartz watch to a worn bracelet or a mechanical service, we start with the watch in front of us and explain the options.
A fresh Swiss battery, resealing and pressure testing where suitable, with the service level agreed before work begins.
Battery & reseal ↗Additional care for suitable watches, with the work explained after assessment. Explore what a Mini Service includes.
Explore Mini Service ↗Quartz and mechanical servicing for watches that stop, lose time or need more extensive attention.
Explore servicing ↗Help with damaged glass, broken crowns and stems, loose hands and other component faults, subject to parts availability.
Explore part repairs ↗Bracelet adjustments, clasp repairs and replacement straps, with fit and compatibility checked.
Bracelet repairs ↗Cleaning for suitable components and carefully assessed polishing or refinishing of cases and bracelets.
Explore polishing ↗A straightforward visit
Bring the watch and tell us what has changed: stopped hands, poor timekeeping, a loose clasp or damage. We assess it before recommending the work.
We check the watch, discuss the fault and explain suitable repair or service options.
You approve the work before we begin. We explain any parts requirements or further checks.
We check the completed work and explain any aftercare. Payment is taken on completion.
Can it be done while you wait? Many battery replacements and straightforward adjustments can be completed the same day, often within an hour. The watch, required testing and workload affect timing. Full servicing, specialist work and repairs needing parts take longer.
Everyday watches to treasured pieces
We work on luxury, designer, vintage and everyday watches. The available repair depends on the model, condition and access to suitable parts.
Ross Watch Repairs is an independent repair business. Brand names identify the watches we work on and do not imply manufacturer authorisation.

Real work from our workshop
This Rolex Oyster Perpetual Date 115200 came in with a clasp that would not lock correctly and noticeable surface wear. The job combined repairs to the existing fittings with a cosmetic polish.
See the photographs and the work carried out in the full repair story.
Read the Rolex repair story ↗Before you visit
Send us the brand, model and a description of the problem if you would like advice before travelling.
Ask our team ↗Our London Bridge branch is at 306 The Shard Retail Arcade, London Bridge Street, SE1 9BZ. Our Canary Wharf branch is at Unit 4B, Cabot Place Shopping Centre, E14 4QT.
No appointment is needed. Bring your watch to either branch during opening hours for an assessment. For an unusual model or a specific part, contacting us first can save an unnecessary journey.
The price depends on the brand, model, condition and work needed. We provide a free assessment and confirm the estimate before you decide to go ahead.
Many battery replacements and straightforward adjustments can be completed the same day, subject to the watch and workload. Full services, specialist repairs and jobs requiring ordered parts take longer. We confirm the expected turnaround after inspection.
Yes. We assess mechanical, automatic and quartz watches and advise on suitable repairs or servicing. Parts availability and the watch’s condition determine what is possible.
Standard battery and reseal work has a 12-month guarantee, Premium has 24 months and Mini Service has 36 months. The scope and terms of the guarantee for other repairs are confirmed with the estimate.
Yes. Our UK postal repair service is handled through Canary Wharf. Contact us first, then follow the packing, contact-detail and Special Delivery instructions on our postal repairs page.
Plan your journey
Our two branches are at London Bridge and Canary Wharf. These area guides help you plan a visit to one of them.
No appointment needed. Free assessment. Payment on completion.
Fill out the form below, and RWR will be in touch shortly.