WATCH REPAIRS · LONDON
Citizen Watch Repairs
Battery changes, Eco-Drive capacitor replacement, servicing and careful repairs for Citizen watches. Walk in at The Shard or Canary Wharf with no appointment, or post your watch to us fully insured.
- Walk-in, no appointment
- Same-day batteries
- 12–36 month guarantee
- Insured UK-wide post
Citizen watch repair prices
These are starting prices. We confirm the final price after inspecting your watch, and never start work without your approval.
Battery replacement
Standard battery replacement: reseal, pressure test (where suitable) and guarantee included.Contact us for a free estimate.
Premium Battery & Reseal
Swiss-made batteries with a 24-month guarantee, lasting up to 60% longer and 100% leak-proof, plus complimentary ultrasonic cleaning to remove dirt trapped between bracelet links.Contact us for a free estimate.
Eco-Drive capacitor replacement
Restores reliable power reserve when your Citizen stops, won't hold charge or becomes inconsistent.Contact us for a free estimate.
Mini Service
A Premium Battery Reseal combined with re-oiling of the internal mechanism and light polishing of stainless-steel parts, restoring your watch's shine and functionality.Contact us for a free estimate.
What we repair on Citizen watches
Watch polishing
Reduces visible marks and restores shine with careful polishing, finished with a clean and final check.
Watch cleaning
Deep cleans dirt and grime from the case and bracelet or strap fittings, ideal for everyday-worn watches.
Bracelet repair
Sizing, tightening, pins, links and clasp adjustments for a secure, comfortable fit.
Glass replacement
Scratched or cracked glass replaced to restore clarity and help protect the dial and movement.
Strap replacement
A new strap fitted in the correct width and style (leather, rubber, metal and more), sized for comfort.
Pressure testing
Recommended after a battery change or repair, to confirm your watch keeps its water resistance.
About Citizen watches
Citizen traces its origins to 1918, when the Shokosha Watch Research Institute was established in Japan.
- 1918The Shokosha Watch Research Institute is established in Japan.
- 1924The first Citizen-branded pocket watch appears.
- 1930Citizen Watch Company is established.
- 1976Citizen introduces its light-powered watch technology, which later develops into Eco-Drive.
Citizen became internationally recognised for its technological innovations. Today, Citizen produces a wide range of quartz, automatic, diving and satellite-controlled watches.
Why Ross Watch Repairs
We inspect your watch first, explain your options and confirm the price before any work begins. Every repair is tested and guaranteed for 12 to 36 months.
Visit us at The Shard (London Bridge) or Canary Wharf, or send your watch by fully insured post.
Citizen watch repair FAQs
What powers a Citizen Eco-Drive watch?
Citizen Eco-Drive watches are powered by light, which charges an internal rechargeable capacitor. This capacitor stores energy and allows the watch to run without a conventional battery.
My Citizen Eco-Drive watch has stopped. What should I do first?
If an Eco-Drive Citizen has stopped, place it under a bright lamp or in direct daylight for several hours. If the watch restarts but does not hold charge, this usually means the capacitor has reached the end of its lifespan and needs replacing.
How long does a Citizen Eco-Drive capacitor last?
Eco-Drive capacitors typically last around 8–10 years. Over time, they lose their ability to store charge, even if the watch is regularly exposed to light.
Can the capacitor in a Citizen Eco-Drive watch be replaced?
Yes. We can supply and fit a new capacitor, restoring proper charging and operation. The watch is resealed where applicable after replacement.
Does an Eco-Drive watch ever need servicing?
While Eco-Drive watches do not require standard battery changes, they may still need capacitor replacement, resealing, or movement-related work as they age.
Do you repair older or vintage Citizen watches?
Yes. Many vintage Citizen watches, including older quartz and mechanical models, can still be repaired. Each watch is assessed individually based on condition and parts availability.
How much does a Citizen watch repair usually cost?
Repair costs depend on the issue. In many cases, a capacitor replacement or minor repair is all that’s required rather than a full service. We provide a free assessment and only quote for the work the watch actually needs.
Are Citizen watch repairs completed same day?
Many Citizen services, including battery replacement, capacitor replacement, and minor repairs, can often be completed same day, subject to model and condition.
Do you offer postal repair for Citizen watches?
Yes. We provide a secure postal repair service for Citizen watches. Once received, the watch is assessed and you’ll be contacted before any work is carried out.
Ready to restore your Citizen watch?
Don’t wait to restore your Citizen watch. Get a free repair estimate, or send your watch by insured post.
Visit Us at Our London Branches
No appointment needed—walk in today at The Shard or Canary Wharf for fast, 1-hour watch repairs!
