London Bridge
The Shard
306 The Shard Retail ArcadeLondon Bridge St, London SE1 9BZGet directions ↗
WATCH REPAIRS · LONDON
Rolex Watch Repairs
Independent Rolex watch repair assessments and servicing in London. We identify the reference, calibre and condition before discussing movement, crown, glass or bracelet work. Visit The Shard or Canary Wharf, or speak to us about our UK postal repair service.
- Walk-in, no appointment
- Mechanical watch care
- Quote before repair
- Insured UK-wide post
Rolex watch repair prices
Mechanical servicing is assessed by reference and calibre. The battery service below applies only to suitable Oysterquartz models.
Mechanical servicingAssessment and agreed movement servicing for suitable mechanical and automatic models.Quote confirmed after inspection
From £495Get your quote →
Vintage watch servicingIndividual assessment of older movements, condition and the availability of appropriate parts.Preservation approach agreed first
From £395Get your quote →
Oysterquartz battery & resealBattery replacement, resealing and appropriate testing for suitable quartz Rolex watches.12-month guarantee
From £95Get your quote →
Prices are starting points and depend on your model, condition and the work required. We assess your watch and confirm the final quote, including VAT, before you approve any work.
Movement servicing & timekeeping
We check winding, power reserve and timing before recommending work. The reference, calibre and parts required determine the repair route.Contact us for a free estimate.
Chronograph servicing
Mechanical chronograph servicing: from £595The exact calibre, condition and parts required determine the final cost. Specialist or manufacturer work may be appropriate for some references.Get a quote for your watch
Case, bracelet & vintage details
Any refinishing is agreed in advance. We discuss preserving case edges, dial features and original components, with genuine or alternative parts identified before the work is approved.Contact us for a free estimate.
What we repair on Rolex watches
Watch polishing
Careful refinishing of suitable surfaces, with the approach agreed after checking the case material and original finish.
Watch cleaning
Ultrasonic cleaning of suitable bracelets to remove built-up dirt, alongside careful exterior cleaning.
Bracelet repair
Sizing, pin and link assessment, plus clasp adjustments to help restore a secure and comfortable fit.
Glass replacement
Replacement options for chipped, cracked or scratched crystals, subject to the model and parts available.
Strap replacement
Leather, metal and other suitable options, checked against your watch’s width, case fittings and clasp.
Crown, seals & testing
Assessment of crown and gasket wear, resealing and appropriate pressure testing to check water resistance.
A straightforward repair
Expert care.
A clear process.
- Bring it in or post it to us
Start with a free assessment at either London branch, or arrange a postal repair.
- Approve your quote
We explain what your watch needs, the price and estimated turnaround before starting.
- Pay on completion
Your watch is checked before collection or return. We confirm the guarantee for your repair.
London origins · Since 1905
A brief history of Rolex
Rolex’s story began in London in 1905, when Hans Wilsdorf established a business distributing timepieces. He believed the wristwatch could combine practical convenience with reliable precision, and the Rolex name followed in 1908.
The company moved to Geneva in 1919. The Oyster, introduced in 1926, and the self-winding Perpetual rotor of 1931 became important milestones, helping shape an enduring approach to practical, precision-focused wristwatches.
Explore the story: Brand history & design · Watchmaking heritage
Why Ross Watch Repairs
We assess your watch, explain the options and confirm the price before work begins. Your repair is checked before collection or return, and payment is on completion.
Visit The Shard (London Bridge) or Canary Wharf, or use our UK-wide postal repair service. We provide an independent repair service; parts availability and guarantee cover are confirmed with your quote.
Rolex watch repair FAQs
Does a Rolex watch ever need a battery?
Most Rolex watches are mechanical and do not use a battery. Oysterquartz models are an exception. We identify the reference and calibre before recommending work, so a battery service is only offered to a suitable quartz model.
Can regulation correct a watch that runs fast or slow?
Sometimes, but regulation is only suitable when the movement is otherwise in an appropriate condition. We check timekeeping and consider issues such as magnetism, wear and service condition before recommending adjustment.
Are you an authorised Rolex service centre?
We provide an independent repair assessment service. We do not claim Rolex authorisation or access to every proprietary part. After inspecting the watch, we explain whether the work can be arranged through us or whether a manufacturer or specialist repair route is needed.
How long will servicing or a repair take?
The time depends on the fault, movement and parts needed. Servicing and work requiring ordered components take longer than a straightforward battery or strap replacement. We give an estimate after assessment; postal repairs also need time for delivery in both directions.
Do you use genuine Rolex parts?
Parts depend on availability and the repair required. We explain whether genuine components or suitable alternatives can be supplied and agree the approach before work begins. We do not claim manufacturer authorisation or access to every brand-specific part.
Is my watch pressure tested?
Where appropriate, we test after resealing using a test suited to the model, its rating and its condition. Testing does not increase the manufacturer’s water-resistance rating. We explain the result and any additional crown or seal work required.
Can I send my watch by post?
Yes. Send your securely packed watch to Ross Watch Repairs, Unit 4B, Cabot Place Shopping Centre, Canary Wharf, London E14 4QT using Royal Mail Special Delivery, with cover appropriate to its value. Include your name, phone number, email, return address and the fault or work required. Repairs under £50, assessments and warranty returns carry a £15 postal charge. Contact us before sending if you need advice.
When do I pay, and what is the guarantee?
Payment is on completion. The guarantee for mechanical or vintage repairs is confirmed with your quote. Standard Oysterquartz battery and reseal work includes a 12-month guarantee; the agreed cover and any limitations are explained before work starts.
Ready to restore your Rolex watch?
Get a free assessment and a clear quote. Visit either London branch, or arrange your postal repair.
Two London branches. No appointment needed.
Bring your watch in for a free assessment, or speak to us before sending it by post.
London Bridge St, London SE1 9BZGet directions ↗
Canary Wharf
Cabot Place
Unit 4B, Cabot Place Shopping CentreCanary Wharf, London E14 4QTGet directions ↗
Outside London?
See how postal repairs work →Our postal service brings the same assessment and repair process to customers across the UK.
