The Shard · London Bridge
Battery replacement, glass, bracelet and crown repairs, quartz and mechanical servicing, straps, cleaning and polishing at The Shard Retail Arcade. Bring your watch to our London Bridge branch for a free assessment, a clear estimate and an agreed repair plan.
306 The Shard Retail Arcade · London SE1 9BZ
Finding the branch
London Bridge is served by the Jubilee and Northern lines, with National Rail connections. We are in The Shard Retail Arcade, a short walk from the station.
Our full range of watch care
Bring the whole repair enquiry to our London Bridge team, from a battery or bracelet adjustment to a mechanical service or vintage assessment. We confirm the work, price and timing before you decide. More involved repairs may be handled through our specialist workshop.
For a stopped quartz watch, we assess the battery and relevant case condition before work. Standard and Premium options include a Swiss battery, resealing and pressure testing where suitable. We explain the service level, guarantee and any further faults found.
Explore battery services ↗A Mini Service provides additional care for suitable watches beyond a battery change. We assess the model and condition, explain the included work and agree any cleaning or polishing. The package carries a 36-month guarantee, with its scope and terms confirmed when booked.
What a Mini Service includes ↗If a quartz watch still stops or loses time after battery issues are ruled out, it may need movement attention. We assess the fault and explain repair or compatible movement-replacement options where available, along with the estimate and guarantee.
Quartz servicing ↗Bring manual-wind and automatic watches with poor timekeeping, low running time or stopping faults for assessment. We advise on regulation, repair or a fuller overhaul, depending on condition. Specialist workshop work and ordered parts have their own turnaround, agreed before proceeding.
Mechanical servicing ↗We assess cracked, scratched or broken glass and check the case for associated damage. Mineral, sapphire and acrylic replacements depend on the watch and suitable parts. We identify the proposed material and whether an original or alternative part is being quoted before work.
Glass replacement & parts ↗A crown that will not set the time, a broken stem or a damaged pusher needs a closer look. Bring detached pieces with the watch. We check the surrounding parts and explain any replacement, sealing or further work required.
Crown & stem repairs ↗Loose hands, dial damage and displaced or damaged bezels can affect both use and appearance. We assess what can be secured, repaired or replaced, subject to condition and parts availability. For older watches, we discuss preservation preferences before cosmetic work.
Hands, dial & bezel enquiries ↗We assess loose links, damaged pins, broken clasps and bracelets that do not fit comfortably. Bring spare links and any broken fittings. Resizing, repair and replacement components are different jobs; we confirm the suitable approach and price before starting.
Bracelet & clasp repairs ↗Explore leather, rubber, metal and other strap options in our online shop, then ask about fitting. Width, case attachment and clasp compatibility need checking. Website availability and branch stock can differ, so contact us first for a particular colour, size or specialist fitting.
Straps & fitting advice ↗Ultrasonic cleaning removes dirt from suitable components; polishing and refinishing address the surface finish. We assess the material, construction and wear before recommending either. Tell us if you want to preserve the existing finish or leave polishing out of the repair.
Cleaning & polishing options ↗We assess water resistance with testing appropriate to the watch’s design and condition. A failed result may lead to advice on gaskets, crowns or other sealing components. We explain the result and any further work; a test is not a permanent guarantee against water entry.
Pressure testing ↗Bring older watches, solar-powered models and kinetic watches for an individual assessment. Rechargeable cells, capacitors, movement work and older parts require model-specific checks. We advise what is possible and give an estimate rather than treating every power problem as an ordinary battery change.
Ask about your model ↗One branch for your repair enquiry. Bring the watch in and tell us everything you would like checked. We can put together an estimate covering the agreed jobs, explain which work needs specialist attention and confirm the collection or postal arrangements. Repairability depends on the watch, condition and suitable parts.
London Bridge, on your route
Our London Bridge branch opens at 7am Monday to Thursday, making it convenient to bring a watch in before your working day. We also open on Friday and Saturday; check the hours above before travelling.
A battery change or adjustment may fit into a short visit. If the work needs longer, we confirm the expected collection arrangements after assessment.
A straightforward visit
Bring the watch and tell us what has changed: stopped hands, poor timekeeping, a loose clasp or damage. We assess it before recommending the work.
We check the watch, discuss the fault and explain suitable repair or service options.
You approve the work before we begin. We explain any parts requirements or further checks.
We check the completed work and explain any aftercare. Payment is taken on completion.
Can it be done while you wait? Many battery replacements and straightforward adjustments can be completed the same day, often within an hour. The watch, required testing and workload affect timing. Full servicing, specialist work and repairs needing parts take longer.
Everyday watches to treasured pieces
We work on luxury, designer, vintage and everyday watches. The available repair depends on the model, condition and access to suitable parts.
Ross Watch Repairs is an independent repair business. Brand names identify the watches we work on and do not imply manufacturer authorisation.
Before you visit
Send us the brand, model and a description of the problem if you would like advice before travelling.
Ask our team ↗Yes. Our London Bridge team can assess and book enquiries across the RWR service range, including batteries, glass, crowns, bracelets, straps, servicing, pressure testing and polishing. Some work needs specialist workshop attention or ordered parts. We explain what is possible for your watch and confirm the arrangements before you approve it.
Bring the watch for an assessment of the glass, case and any related damage. We explain the suitable replacement material, the part being supplied and the estimate. Availability and any additional damage affect turnaround.
Yes. We assess manual-wind and automatic watches as well as quartz models. Tell us about stopping, poor timekeeping or winding problems. Regulation, a component repair and a full service are different jobs, and we advise which is appropriate after inspection.
Ask us to assess both. A secure, functioning bracelet and its cosmetic finish are separate considerations. We explain the repair first, then discuss suitable cleaning or polishing and confirm the combined estimate before proceeding.
Yes. These need a model-specific assessment. A rechargeable cell or capacitor is different from an ordinary disposable battery, and vintage parts can need further research. We explain suitable work, limitations and the estimate after checking the watch.
Ask for this to be confirmed with the estimate. Suitable parts depend on the model and availability. We explain the proposed replacement, including an original or alternative component where applicable, before you approve the work.
You will find us at 306 The Shard Retail Arcade, London Bridge Street, London SE1 9BZ. We are a short walk from London Bridge station. Use the directions link or call if you need help finding the arcade.
The Underground station is served by the Jubilee and Northern lines, and the rail station has National Rail services. Check TfL or your rail operator before travelling for current services and access information.
London Bridge opens on Saturday from 10:30am to 4:30pm and is closed on Sunday. Our Canary Wharf branch opens on Sunday from 12pm to 6pm.
No appointment is needed. Bring your watch to either branch during opening hours for an assessment. For an unusual model or a specific part, contacting us first can save an unnecessary journey.
The price depends on the brand, model, condition and work needed. We provide a free assessment and confirm the estimate before you decide to go ahead.
Many battery replacements and straightforward adjustments can be completed the same day, subject to the watch and workload. Full services, specialist repairs and jobs requiring ordered parts take longer. We confirm the expected turnaround after inspection.
Yes. We assess mechanical, automatic and quartz watches and advise on suitable repairs or servicing. Parts availability and the watch’s condition determine what is possible.
Standard battery and reseal work has a 12-month guarantee, Premium has 24 months and Mini Service has 36 months. The scope and terms of the guarantee for other repairs are confirmed with the estimate.
Plan your journey
Use these local travel guides to plan your visit. Our shops are at London Bridge and Canary Wharf.
Another London option
Our Cabot Place branch is open seven days a week and handles UK postal repairs.
Explore Canary Wharf ↗No appointment needed. Free assessment. Payment on completion.
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