Servicing & timekeeping
Quartz, automatic and mechanical watches can need different kinds of attention. Tell us about stopping, poor timekeeping or previous work so we can assess the movement and explain suitable servicing.
Explore service ↗Baker Street to London Bridge
The Jubilee line connects Baker Street directly with London Bridge and our shop in The Shard Retail Arcade. If you are based around Marylebone or visiting the area, bring your watch in for battery work, bracelet attention or servicing. We explain what can be repaired and what it will cost after assessment.
Your destination: The Shard · London Bridge
Our two shops are at London Bridge and Canary Wharf.

Getting here from Baker Street
The Jubilee line also continues to Canary Wharf. Its Cabot Place branch offers Sunday opening if that suits your visit better than London Bridge.
Routes describe normal service patterns. Check current services, planned works and accessibility before travelling.
Make the visit worthwhile
A worn clasp, poor timekeeping and surface scratches may need different kinds of work. Tell us which issue matters most to you. We can assess the essential repair first and discuss cleaning or polishing separately, particularly where you want to preserve the character of an older watch.
Care for your watch
Visit our London Bridge branch for assessment and booking across our repair services. Specialist or parts-dependent work may need workshop time; we confirm the arrangements and timing with your estimate.
Quartz, automatic and mechanical watches can need different kinds of attention. Tell us about stopping, poor timekeeping or previous work so we can assess the movement and explain suitable servicing.
Explore service ↗Loose links, an uncomfortable fit or a clasp that will not close securely need a closer look. Bring spare links and detached pieces; we check whether adjustment, repair or replacement parts are appropriate.
Explore service ↗We assess the case and bracelet before suggesting cosmetic work. Cleaning and polishing do different jobs, and the material, existing finish and depth of wear affect what improvement is appropriate.
Explore service ↗Same-day options. Many batteries and straightforward adjustments can be completed the same day, often within an hour. The watch, testing and workload affect timing. Full services and repairs needing parts take longer.
Before setting out
Send the brand, model and a description of the problem if you would like advice before making the journey.
Ask our team ↗Not for the route to London Bridge. Choose the Jubilee line towards Stratford and leave at London Bridge, then walk to The Shard Retail Arcade.
Yes, bring it for assessment. Suitable repairs depend on condition and parts availability. We discuss the scope and any cosmetic work before proceeding; vintage watches may need an individual estimate.
The estimate depends on the watch, its condition and the work or parts needed. We offer a free assessment and explain the price before you decide to go ahead.
Standard battery and reseal work has a 12-month guarantee, Premium has 24 months and Mini Service has 36 months. We confirm the guarantee scope and terms for the agreed work; other repairs are explained with the estimate.
Another branch option
Choose the location that works for both drop-off and collection. Our other shop is at Cabot Place.
Unit 4B, Cabot Place Shopping Centre,Other starting points
Visit London Bridge for an assessment and a clear estimate.
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