Clarity and reflection.
Careful polishing can improve suitable light scratches and dullness on polished metal areas, with attention to the case shape and details.
From our workshop
This Rolex Oyster Perpetual Date 115200 came in with a faulty clasp and substantial surface wear. The agreed work included clasp repairs and a cosmetic polish of the case and bracelet.


Original photographs from this repair, taken from different angles. The suitable finish and achievable result depend on each watch’s condition.
See the full Rolex repair story ↗Polished. Brushed. Balanced.
A watch may combine several surface finishes. We look at each area individually and discuss what can be improved without unnecessary work.
Careful polishing can improve suitable light scratches and dullness on polished metal areas, with attention to the case shape and details.
Where appropriate, brushed areas can be refinished to improve wear marks while keeping their character distinct from polished surfaces.
We can assess the case, bracelet and clasp separately. The agreed work may cover one area or a broader refresh, depending on suitability.
Realistic results, agreed first. Deep scratches, dents, corrosion and worn plating are different from light surface wear. Some marks may remain, and polishing is not always the right treatment.
Preserving the character
Our approach
We inspect the material, finish and condition, and listen to what you would like improved or preserved.
We explain the suitable options, expected limitations, price and turnaround before you decide.
The agreed areas are prepared and refinished using an approach appropriate to the surface and construction.
We inspect the result, refit components where needed, check the fittings and explain ongoing care.
Clear before we begin
A free assessment helps us recommend an appropriate level of work. You approve the estimate before we proceed and pay on completion.
The price depends on the model, material, condition and areas being refinished. Photos help us give initial advice; a final assessment may require seeing the watch.
We confirm the expected turnaround after inspection. Dismantling, additional repairs or more extensive work can take longer.
Our workmanship guarantee applies to the work carried out, with terms confirmed in your estimate. Servicing, resealing and pressure testing are separate unless agreed.
Loose links or a damaged clasp? Polishing changes the surface finish; it does not repair a worn mechanism or stretched bracelet. Explore bracelet repairs ↗
Useful to know
Not sure whether your watch needs cleaning, polishing or repair? We can help you choose.
Ask our team ↗Cleaning removes dirt and build-up. Polishing or refinishing works on the metal surface to improve suitable wear marks and the finish. Polishing removes a small amount of material, so we assess the watch before recommending it.
Not always. Light surface marks can often be improved, while deep scratches, dents, corrosion or worn plating may remain or need a different approach. We discuss what is realistic before you approve the work.
We assess the existing finish and agree which areas will be worked on. Our aim is to retain the distinction between brushed and polished surfaces, with care around edges, lettering and case details. Previous heavy polishing or damage may limit the result.
It depends on the watch and what you want to preserve. Original surfaces, sharp edges and patina may be important to you. Tell us your preferences before any work; cleaning only or leaving the finish untouched may be the better choice.
They need an individual assessment. Polishing can remove thin plating or damage coatings such as PVD or DLC. We do not treat these like bare stainless steel, and may recommend cleaning only.
Yes, where its material and condition are suitable. We can assess the bracelet, clasp or case separately and quote for the agreed areas. Polishing does not repair stretched links or a faulty clasp; those need separate attention.
The cost depends on the model, material, condition, finish and whether you want the case, bracelet or both worked on. Bring your watch in for a free assessment, or send photos for initial advice. We confirm the price before proceeding.
We confirm the expected turnaround after inspecting the watch. It depends on the amount of refinishing, any dismantling or repairs required, and current workload. Postal work also needs delivery time.
Movement servicing, battery replacement, resealing and pressure testing are separate unless included in your agreed estimate. Let us know if the watch also needs functional repairs or a water-resistance check.
Visit us or post it
Walk in with your watch at Canary Wharf or London Bridge. No appointment is needed. If you are further away, our postal service is available across the UK.

Canary Wharf

London Bridge
Free assessment. No appointment needed. Work agreed before we begin.
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