London Bridge
The Shard
306 The Shard Retail ArcadeLondon Bridge St, London SE1 9BZGet directions ↗
WATCH REPAIRS · LONDON
Swarovski Watch Repairs
Swarovski watch repairs, battery replacement and careful case or bracelet assessment in London. Crystal settings and plated finishes need an agreed approach, so we inspect your watch first. Visit The Shard or Canary Wharf, or use our UK postal repair service.
- Walk-in, no appointment
- Same-day batteries
- 12–36 month guarantee
- Insured UK-wide post
Swarovski watch repair prices
Battery packages apply to suitable quartz models. We inspect your watch, confirm the final price and wait for your approval before starting.
Mini ServicePremium battery, internal care where appropriate, resealing, pressure testing and light polishing of suitable stainless steel.36-month guarantee
Free estimateGet an estimate →
Premium Battery & ResealPremium Swiss battery, resealing, appropriate pressure testing and ultrasonic cleaning of a suitable metal bracelet.24-month guarantee
Free estimateGet an estimate →
Standard Battery & ResealSwiss battery replacement, resealing and appropriate water-resistance testing.12-month guarantee
From £29.95Get your quote →
Prices are starting points and depend on your model, condition and the work required. We assess your watch and confirm the final quote, including VAT, before you approve any work.
Quartz watch servicing
Single-function quartz servicing: from £95Chronograph servicing: from £125The exact movement, condition and compatible components determine the final repair quote.Get a quote for your watch
Straps, bracelets & finishes
We check the strap fittings, clasp and case material before recommending work. Plated finishes, decorative details and mesh bracelets require suitable care; polishing and ultrasonic cleaning are not appropriate for every component.Contact us for a free estimate.
Glass, crowns & everyday repairs
We assess damaged glass, loose hands, worn crowns and clasp problems, then confirm compatible parts, the cost and expected turnaround before you decide.Contact us for a free estimate.
What we repair on Swarovski watches
Watch polishing
Optional refinishing of suitable metal surfaces only, after checking plating and crystal settings. Decorative finishes are not routinely polished.
Watch cleaning
Careful exterior cleaning, with bracelet cleaning only where the material and crystal settings make it appropriate.
Bracelet repair
Sizing, pin and link assessment, plus clasp adjustments to help restore a secure and comfortable fit.
Glass replacement
Replacement options for chipped, cracked or scratched crystals, subject to the model and parts available.
Strap replacement
Leather, metal and other suitable options, checked against your watch’s width, case fittings and clasp.
Crown, seals & testing
Assessment of crown and gasket wear, resealing and appropriate pressure testing to check water resistance.
A straightforward repair
Expert care.
A clear process.
- Bring it in or post it to us
Start with a free assessment at either London branch, or arrange a postal repair.
- Approve your quote
We explain what your watch needs, the price and estimated turnaround before starting.
- Pay on completion
Your watch is checked before collection or return. We confirm the guarantee for your repair.
Austrian crystal heritage · Since 1895
A brief history of Swarovski
Swarovski’s heritage began in 1895 with Daniel Swarovski’s work in precision-cut crystal. Based in the Austrian Tyrol, the company developed techniques that brought distinctive brilliance and colour to decorative design.
Its long association with fashion and jewellery helped shape a recognisable aesthetic. That crystal-led identity also informs its watches, where decorative settings, surface finishes and the overall design are important parts of the watch’s character.
Explore the story: Brand history & design
Why Ross Watch Repairs
We assess your watch, explain the options and confirm the price before work begins. Your repair is checked before collection or return, and payment is on completion.
Visit The Shard (London Bridge) or Canary Wharf, or use our UK-wide postal repair service. We provide an independent repair service; parts availability and guarantee cover are confirmed with your quote.
Swarovski watch repair FAQs
Can you replace missing crystals or polish a Swarovski watch?
We inspect the setting, finish and damage before recommending work. Replacement crystals and decorative parts depend on availability and the model. Bonded or delicate settings and plated surfaces are not suitable for every cleaning or polishing method; we agree the approach before proceeding.
How much does Swarovski battery replacement cost?
Battery replacement, resealing and appropriate pressure testing starts from £29.95 for suitable Swarovski quartz models. We confirm the final quote, including VAT, after inspecting your watch and before starting. Premium and Mini Service packages are available for suitable quartz models.
Can you replace the battery on the same day?
Many straightforward battery replacements can be completed in around one hour at our London branches, with no appointment needed. Damaged seals, movement faults and additional work may take longer. We confirm the expected turnaround when we assess the watch.
How long will servicing or a repair take?
The time depends on the fault, movement and parts needed. Servicing and work requiring ordered components take longer than a straightforward battery or strap replacement. We give an estimate after assessment; postal repairs also need time for delivery in both directions.
Do you use genuine Swarovski parts?
Parts depend on availability and the repair required. We explain whether genuine components or suitable alternatives can be supplied and agree the approach before work begins. We do not claim manufacturer authorisation or access to every brand-specific part.
Is my watch pressure tested?
Where appropriate, we test after resealing using a test suited to the model, its rating and its condition. Testing does not increase the manufacturer’s water-resistance rating. We explain the result and any additional crown or seal work required.
Can I send my watch by post?
Yes. Send your securely packed watch to Ross Watch Repairs, Unit 4B, Cabot Place Shopping Centre, Canary Wharf, London E14 4QT using Royal Mail Special Delivery, with cover appropriate to its value. Include your name, phone number, email, return address and the fault or work required. Repairs under £50, assessments and warranty returns carry a £15 postal charge. Contact us before sending if you need advice.
When do I pay, and what is the guarantee?
Payment is on completion. Standard Battery & Reseal includes a 12-month guarantee, Premium Battery & Reseal includes 24 months, and Mini Service includes 36 months. Cover for other repairs is confirmed with your quote.
Ready to restore your Swarovski watch?
Get a free assessment and a clear quote. Visit either London branch, or arrange your postal repair.
Two London branches. No appointment needed.
Bring your watch in for a free assessment, or speak to us before sending it by post.
London Bridge St, London SE1 9BZGet directions ↗
Canary Wharf
Cabot Place
Unit 4B, Cabot Place Shopping CentreCanary Wharf, London E14 4QTGet directions ↗
Outside London?
See how postal repairs work →Our postal service brings the same assessment and repair process to customers across the UK.
