Citron Watch Repairs

Pricing depends on the service required and the watch’s condition. The most common jobs (battery replacement, reseal, strap/bracelet adjustments, glass replacement and servicing) can often be priced quickly once we know the model and what’s needed. For an accurate quote, request a free estimate and we’ll confirm the price after inspection.

Battery replacement prices vary by model and whether water-resistance testing/resealing is required. In many cases we can replace the battery in-store on the same day. If you’d like, send us the brand/model (and a photo of the caseback) and we’ll provide a free estimate.

Turnaround depends on the service. Some repairs (like many battery replacements and minor adjustments) can often be completed while you wait in-store. Servicing, glass replacement and more complex repairs typically take longer. For postal repairs, allow time for insured shipping both ways plus the repair itself — we’ll confirm an estimated timeline once we’ve assessed the watch.

Where genuine/OEM parts are available and appropriate, we can source and fit them. For some brands/models, genuine parts may be restricted or not available, in which case we’ll discuss suitable high-quality alternatives with you before any work begins. We’ll always be transparent about what parts are being used.

Yes — we recommend sending your watch using an insured, tracked service (we can advise the best option). Once received, your watch is checked in and kept secure while repairs are carried out. We’ll keep you updated throughout the process and return it via tracked delivery.

You won’t be charged just for requesting an estimate. After we inspect the watch, we confirm the final quote with you. Payment is taken once you approve the work — if anything changes during repair (e.g., additional issues discovered), we’ll contact you before proceeding.